E-commerce Specialist_Lladró, SPA Lifestyle Pvt. Ltd.
BRAND Lladró
REPORTING TO CEO
LOCATION Sultanpur, Delhi
About Lladró
We are the world’s leading Spanish brand in the design, manufacturing, and distribution of a wide range of handmade art porcelain creations. Ranging from sculpture and lighting to home accessories, Lladró porcelain pieces embody a contemporary, elegant, and exclusive lifestyle. In India, we already operate through 8 Boutiques in Top premium malls and high street.
Do visit the Lladró website: www.lladro.com
Contact Details: WhatsApp your resume at 9560093611
Email us at [email protected]
MAIN PURPOSE
As an e-Commerce Specialist, you will create and implement strategies to increase online sales. This role involves a wide range of responsibilities related to the company’s website presence. Play a critical role in ensuring the success of an online retail business. You will organize, develop, and execute website marketing plans.
KEY RESPONSIBILITIES
- Manage all online activity about traffic acquisition, sales, conversion, testing and reporting.
- Develop and implement an e-commerce strategy to improve website performance.
- Work with the marketing team or agency to improve quality and traffic acquisition.
- Research the market to discover new trends and technologies to improve website performance.
- Analyse various data to deliver data-driven strategies to deliver top performance and achieve KPIs.
- Oversee or directly manage digital marketing channels across SEO, Display, affiliates and email marketing and social media.
- Develop a content calendar and oversee website uploads and landing page development.
- Excellent understanding of UX, web design, customer flow and web analysis.
- Confidence in traffic analysis, reporting tools and optimization.
- Market Analysis and Strategy: Conduct in-depth market research to identify trends, customer behavior, and competitor activities in the Indian eCommerce landscape.
- Market Analysis and Strategy: Develop and execute data-driven eCommerce strategies tailored to the Indian market.
- Campaigns and Content Creation: Implement effective SEO strategies in India to enhance product discoverability.
- Customer Experience Optimization: Monitor and enhance the customer journey, ensuring a seamless and culturally appropriate experience from browsing to purchase and post-sales support.
- Customer Experience Optimization: Gather and analyze customer feedback to implement improvements.
- Partnership Management: Build and maintain strong relationships with local eCommerce partners, influencers, and affiliates to expand brand visibility and reach.
- Regulatory Compliance: Stay updated on India eCommerce regulations, consumer protection laws, and industry best practices to ensure full compliance.
Qualifications:
- Bachelor’s degree in business, Marketing, or a related field.
• Proven experience (2+ years) in eCommerce operations, preferably within the Indian market.
• Proficiency in the English language (both written and spoken) is mandatory.
• Strong knowledge of Indian eCommerce platforms (Tata Cliq, Ajio, company website, etc.).
• Familiarity with SEO, digital marketing, and eCommerce analytics tools.
• Exceptional attention to detail and project management skills.
• Cultural sensitivity and a deep understanding of Indian consumer behavior.
• Strong communication and negotiation skills.
*Salary will be as per the market standards
