As an App Specialist, you will build apps for our customers (not coding), you have to be technically savvy in order to set them up. You will be in charge of customer accounts for both setup and any necessary troubleshooting.
Responsibilities:
Gathering and verifying requirements and speaking to the customer directly to acquire all assets required to launch apps.
Preparing and pushing the app in the app stores to be accepted by the app stores per app store protocols and requirements.
Troubleshooting app issues if apps are rejected, and configurations.
Communicating with customers troubleshoot status and handling.
Requirements:
3+ years in Technical Support.
Must speak English clearly.
Learning our App Set-Up process and supporting our customers with their applications setup, development, and troubleshooting.
Experience in SaaS or other software related fields.
Must have a great personality and comfortable speaking to customers.
Quick to learn and able to understand our platform as well as the video OTT industry.
Join our Team
Email to hr@ventunotech.com with resume
Other similar jobs that might interest you
