Applications Engineer, Associate

Company Overview:

If a culture of excellence, innovation and ownership is what you’re searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve’s position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone!

Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Driven by our Purpose, we are committed to building a more sustainable future to make the world better for everyone. With more than 16,000 employees in more than 50 countries, we combine our global reach with local presence. We support more than 10,000 customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses and governments globally.

Join a company where the people challenge themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services. You will be part of a team known for its industry-leading talent, unparalleled portfolio, and unmatched commitment to customer success. Flowserve’s culture promotes recognition and rewards creativity, hard work, and commitment. We invite you to put your talents and career in motion at Flowserve.

Role Summary:

The Seal Applications Engineer for Commercial Operations AM is ultimately responsible for supporting our Customers and End-User sales team & Distributors channel as related to our Aftermarket offerings with the main target to increase our seal installed base and therefore our seal AM business.

Support is given both to outside parties and internally to Commercial Operations Front-End Application Engineers as well as other cross-functional parties (e.g. Engineering, Operations, etc.).

The Seal Application Engineer is responsible of creating and pre-define solutions, give quick price budget/estimations, and collaborate with Front-End Application engineers to issue complete proposal to clients. This will require coordination with multiple internal and external stakeholders.

The Inside Seal Applications Engineer uses strong technical background and commercial acumen, as well as strong communication skills, strong commitment to internal improvement of the team, effective communication and collaboration with all group interfaces, and a commitment to expanding team capabilities, as well as technical expertise and breadth of knowledge related to Flowserve’s aftermarket offerings.

Major Accountabilities

• Increase seal population and create business opportunities through sound technical and commercial proposals in response to Customers and Sales generated opportunities, and adequately follow up on those.

• Main focus on competitor change-outs and upgrades with the target to increase seal AM business on repairs and parts.

• Respond to Customers inquiries and technical/commercial clarification requests, alone or in combination with Front-End Applications Engineers and/or End User Sales Engineer.

• Ensure high-quality proposals (technical and commercial) are timely prepared within limitations and customer scope using designated workload management tools and processes working alone or together with a Front-End Applications Engineer.

• Interact with a Front-End Applications Engineer and/or an End-User Sales Engineer to manage and monitor the proposal throughout the entire bid cycle including updating and maintaining designated workload management tool, while monitoring hit-rate is optimized.

• Support Front-End Application Engineer to ensure all customer inquiry related documents while addressing all relevant technical and commercial requirements to customers and/or commercial team.

• Establish and maintain close working relationships with Customers, Sales, Operations, and other functional stakeholders to promote the best interests of the company.

• Demonstrate a firm knowledge of Mechanical seals and Seal Systems fundamentals and clear understanding of all Flowserve seal types. Also, demonstrate a fundamental understanding of different rotating equipment applications and types, pump affinity laws and how these relate to seals and systems.

• Reducing potential changes by getting upfront agreement and providing technical guidance.

• Responsible for developing competitive cost basis, applying approved margins, and calculating appropriate selling prices and lead times for AM systems quotations.

• Generate clear quotations that the customer understands and support AM Sales.

• Coordinate Sales Approvals for AM inquiries as outline in our Sales Approval Policy.

• Coordinate with seal system Application Engineers to ensure alignment of quotes

• Around 2 years experience with Bachelors Degree in Mechanical/Chemical Engineering.
  
  

Req ID : R-9822

Job Family Group : Sales

Job Family : SA Applications Engineering

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