Virtual Relationship Manager (VRM) – Female Candidates Only

Job Title: Virtual Relationship Manager (VRM) – Female Candidates Only

Location: [Specify Location]

Salary: Up to 4.5- ₹5.5 LPA

Job Description:

We are seeking dynamic and experienced female professionals to join our team as Virtual Relationship Managers (VRM) at Aditya Birla. The ideal candidate will have a strong background in the BFSI sector, excellent communication skills, and a deep understanding of investment and insurance products.

Key Responsibilities:

• Engage with clients through outbound and inbound calls to provide financial solutions.

• Promote and sell investment and insurance products, including mutual funds, stocks, and trading services.

• Maintain and nurture client relationships to ensure customer satisfaction and retention.

• Achieve sales targets and contribute to the overall growth of the organization.

• Provide accurate information and guidance on financial products and services.

Qualifications:

• Gender: Female candidates only.

• Experience: Minimum 1 year of experience in a call center role within the BFSI sector (NBFCs, banks, insurance, mutual funds).

• Communication Skills: Proficiency in English with a Versant score of 5.

• Product Knowledge: Strong understanding of investment and insurance products.

Preferred Skills:

• Experience in outbound sales or customer service roles.

• Ability to handle customer queries and provide effective solutions.

• Strong interpersonal and negotiation skills.

• Proficiency in using CRM software and other sales tools.

Compensation:

• Competitive salary up to ₹5.5 LPA, based on experience and qualifications.

• Performance-based incentives and bonuses.

• Comprehensive benefits package, including health insurance and retirement plans