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Spanish Customer Service Specialist (Open to Undergraduates)

COMPANY PROFILE: This is the largest Company. They are one of the world’s largest IT and business consulting firms that sustain profitable growth—delivering a wide range of benefits for your company and clients, and consultants.

Position: Spanish Customer Service Specialist
Company Industry: IT/BPO Company
Work Location: BGC, Taguig City
Salary: Negotiable
Work Schedule: Nightshift
Work Set-up: Onsite 

BENEFITS :
✔️ Government Mandated Benefits
✔️ Sick Leave
✔️ Vacation Leave
✔️ Quarterly performance bonus
✔️ 24 Leaves Annually
✔️ Outstanding career development opportunities
✔️ HMO for Employee and 2 Dependents (On Day 1)
✔️ Other benefits will be discussed during the job offer


JOB REQUIREMENTS:
✔️ Filipino can speak, read, and write Spanish language
✔️ With 1 year experience in a Spanish Customer Service Representative role
✔️ Excellent verbal and written communication skills in both English and Spanish
✔️ Willing to work on-site in BGC, Taguig


JOB RESPONSIBILITIES:
✔️ Handle and resolve support requests from end-users via phone and email
✔️ Accurately document all support interactions and activities
✔️ Recommend process improvements to enhance the customer experience
✔️ Collaborate with cross-functional teams to ensure smooth service delivery

RECRUITMENT PROCESS:
✔️ Resume Screening
✔️ Initial Interview
✔️ Language Interview
✔️ Technical Interview
✔️ Hiring Manager’s Interview
✔️ Job Offer

HOW TO APPLY:
Register now on our website to be updated with our Job Openings: 🌐 https://jknetwork-jobs.com/register
Send your resume to: 📧 jkrecruit@jp-network-e.com

Contact us for more inquiries:
Look for: Ms. Berlyn
📲 Mobile: (+ 63) 917-638-1992 | (+63) 917-638-1962
📲 Viber: (+63) 917-638-1962

Work Level
Fresher
Employment Type
Full Time
J-K Network Services
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