COMPANY PROFILE: This is a Canadian Multinational Company and a largest IT/BPO Company. They are one of the world’s largest IT and business consulting firms that sustain profitable growth—delivering a wide range of benefits for your company and clients, and consultants.
✅Position: German Service Desk Analyst
✅Company Industry: IT BPO Company
✅Work Location: McKinley, Taguig City
✅Salary: Php 90,000 – Php 100,000 gross
✅Work Schedule: Shifting
✅Work Set-up: Onsite
JOB REQUIREMENTS:
✅Filipino National can speak, read, and write German language
✅At least a Vocational Diploma, Short Course Certificate Undergraduate, or Bachelor’s/College Degree in any field.
✅Knowledgeable in Computer application
✅Computer and internet savvy – can navigate through Windows/Internet with ease.
✅Experience in handling IT or Technical Support is a plus but not required
✅BPO experience is an advantage
JOB RESPONSIBILITIES:
✅Attend to inquiries of customers regarding hardware or software problems of computer
✅Installing and maintaining computer systems and network applications
✅Responding to the concerns of the clients via phone call or email
✅Resolving technical issues quickly and efficiently
✅Managing, prioritizing, and documenting incoming questions and service desk tickets
✅Prioritizing and resolving IT concerns and escalating serious issues to relevant department
RECRUITMENT PROCESS (ONLINE PROCESS):
✅Resume Screening
✅Initial Interview
✅Language Interview
✅Technical Interview
✅Hiring Manager’s Interview
✅Job Offer
HOW TO APPLY:
Register now on our website to be updated with our Job Openings: 🌐 https://jknetwork-jobs.com/register
Send your resume to: 📧 euro.openings@gmail.com
Contact us for more inquiries:
Look for: Ms. Berlyn
📲 Mobile: (+ 63) 917-638-1992 | (+63) 917-638-1962
📲 Viber: (+63) 917-638-1962
