Customer Service Executive

 Company Name: Altruist Technologies Pvt. Ltd.
Process: OneAssist – Inbound Customer Service
Industry: BPO / Customer Service
Job Location: Ghansoli, Navi Mumbai, Maharashtra
Work Mode: Work from Office (Onsite)

Job Role: Customer Service Executive

Key Responsibilities:

• Handle inbound customer queries and concerns professionally and efficiently.

• Provide accurate information related to products and services.

• Log and escalate issues as necessary for quick resolution.

• Maintain call quality standards and customer satisfaction metrics.

Job Details:

• Job Type: Full-time

• Shift Timings: Rotational Day Shifts

  • 08:00 AM to 05:00 PM

  • 09:00 AM to 06:00 PM

  • 10:00 AM to 07:00 PM

  • 11:00 AM to 08:00 PM

• Week Off: Rotational

• Salary:

  • ₹16,000/- in-hand (Non-Lingual)

  • ₹18,000/- in-hand (Lingual)

• Incentives: Performance-based incentives available

• Gender: Male & Female (Both can apply)

• Age Limit: 18 to 34 years

Eligibility Criteria:

• Education: 12th Pass / Graduate

• Experience:

  • Fresher

  • OR Minimum 6 months of experience in BPO/Customer Service

• Language Requirements:

  • Good English Communication

  • Basic communication acceptable for candidates with linguistic capabilities

Interview Process:

• Mode: Face-to-Face

• Timings: 11:00 AM to 05:00 PM

• Days: Monday to Saturday

• Venue Address:
  Building No A-8, Sector No 1, Plot No BP-2, TTC Industrial Area, Ghansoli MBP,
  Near MTNL Office, Mahape, Navi Mumbai – 400710