COMPANY PROFILE: This is one of the biggest and most well-known contact centres in the Philippines. This company specialises in providing IT, Consulting, and Operations support.
Position: Italian Service Desk Support
Company Industry: IT/BPO Company
Work Location: Cebu City
Salary: Negotiable
Work Schedule: Shifting
Work Set-up: Work Onsite
JOB REQUIREMENTS:
● Fluent in both Italian and English
● Open for Bachelor’s degree, Undergrad, Vocational or High School Graduate
● With Customer service or support experience is a plus
● Amenable to work in shifting schedules
● With basic computer skills (MS Word, Excel, PowerPoint)
● Willing to work in Cebu
JOB RESPONSIBILITIES:
◆︎ Translating from English to Italian, including requirements, designs, emails, tickets, error information, etc.
◆︎ May requires conferences or meetings with clients, vendors, and counterparts, interpreting services could be needed.
◆︎ Providing coaching or language training, help bilinguals develop their capabilities.
Investigate, gather, and become familiar with business, technical, and tool terminology.
◆︎ Make use of and help improve translation tools to boost output. Being open to receiving cross-training in project management/support or technical (SAP, Oracle, SFDC, Service Desk, etc.) tasks
◆︎ Work at a service desk where you must communicate both orally and in writing in a language other than English.
◆︎ Perform other related task if needed
RECRUITMENT PROCESS:
ꪜ Resume screening
ꪜ HR interview
ꪜ Online Assessment
ꪜ Italian language assessment
ꪜ Project Manager’s Interview
ꪜ Final Interview
ꪜ Job Offer
🌟HOW TO APPLY:🌟
Register now on our website to be updated with our Job Openings: 🌐 https://jknetwork-jobs.com/register
Send your resume to: 📧 euro.openings@gmail.com
Contact us for more inquiries:
🌟Look for: Ms. Berlyn🌟
📲 Mobile: (+ 63) 917-638-1992 | (+63) 917-638-1962
📲 Viber: (+63) 917-638-1962
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