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Customer Service Executive

August 27, 2025

💼 Job Overview:

We are urgently hiring for Inbound Customer Service roles in Metropolis (Healthcare) and UPSTOX (Stockbroking IB process). These are pure customer service profilesNo Sales, No Targets, No Pressure.

Whether you’re a fresher or experienced, this is your opportunity to join a stable, growth-oriented organization with an easy selection process and an immediate start date.


📝 Key Responsibilities:

  • Handle inbound calls for either Metropolis lab services or UPSTOX IB-related customer queries


  • Assist customers with inquiries, bookings, or support requests


  • Deliver accurate information and professional assistance


  • Ensure a high level of customer satisfaction and empathy



🎯 Requirements:

  • Minimum Qualification: HSC (12th Pass)


  • Experience:


    • Freshers: Welcome to apply


    • Experienced: Preferred in customer service


  • Language: Good English communication skills (mandatory)


  • Gender: Open to all


  • Age Limit: 18 to 35 years


  • Work Location:


    • Metropolis Process: Mumbai Office


    • UPSTOX Process: Thane Highstreet Office



Shift Timings:

  • Metropolis Process:


    • Rotational day shifts between 7:00 AM – 11:00 PM


    • No night shifts post 11 PM


    • 6 days working | 1 rotational weekly off


  • UPSTOX IB Process:


    • Fixed shift: 8:00 AM – 5:00 PM


    • 6 days working | 1 weekly off



💰 Salary:

  • UPSTOX Process:


    • Freshers: ₹18,836 CTC | ₹16,258 In Hand


  • Metropolis Process:


    • Freshers: ₹16,000 In Hand


    • Experienced: ₹17,000 In Hand



Perks & Benefits:

  • Only 1 Operations round of interview – Fast and Simple


  • Immediate joining opportunity


  • No Sales / No Targets / No Pressure


  • Supportive team & professional work environment



📍 How to Apply:

 

Walk-In or contact our HR team immediately.
 Limited positions available – Apply now to secure your spot!

Work Level
Mid-Level
Employment Type
Full Time
NPM Recruitment
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