Company: Kotak Life Insurance
Location:
Interview Location: Mindspace, Malad, Mumbai
Work Location: Raheja Titanium, Western Urban Rd, Geetanjali Railway Colony, Ram Nagar, Goregaon, Mumbai – 400063
We are hiring dynamic and customer-focused professionals for Kotak Life Insurance’s Customer Support & Cross-Sales Process. This role involves no cold calling – all interactions are with existing customers.
Handle inbound and outbound calls from/to existing Kotak Life Insurance policyholders.
Resolve customer queries and concerns related to their current life insurance policies.
Identify customer needs and upsell additional life insurance products based on eligibility and suitability.
Maintain high customer satisfaction while achieving monthly sales/cross-sell targets.
Build long-term rapport and act as a trusted advisor to the customer base.
Experience: Minimum 6 months of work experience in telesales, customer support, or the insurance/financial services industry.
Freshers: Graduate freshers with excellent communication and sales aptitude may also apply.
Skills Required:
Strong communication skills in Hindi and English
Sales-oriented and customer-centric mindset
Confidence, energy, and the ability to build rapport quickly
In-Hand Salary: ₹17,000 per month
Incentives: Attractive performance-based incentives provided on meeting targets
Shift: Regular day shift
Weekly Off: Sunday fixed off or rotational week off (as per company policy)
Work with one of India’s most trusted financial brands
No cold calling – sell to existing, warm customer base
Grow in a structured career path in financial services
Supportive team environment and professional development opportunities
Immediate interviews ongoing!
If you’re based in Mumbai and meet the criteria, kindly share your updated resume immediately with Sr. HR.
Perfect for candidates who are:
✔ Looking for stability in the insurance/financial services sector
✔ Comfortable with calling and upselling
✔ Fluent in Hindi and English
✔ Located in Mumbai or nearby suburbs
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