Dear All Candidate,

Greeting From Plada !

we have opening in yes bank for phone banking officer profile in mumbai

Designation:Phone Banking officer

Location : Lower parel

Salary : As per industry

Qualification : Graduate/PG/MBA

Skill require: Fluency in English,Graduation

Duties and Responsibilities
Welcome Calling Representative will perform the following functions

· Complete Pre and post Welcome call to engage and greet customers into the YES BANK family

· Educate customer regarding product offering , help grow activation and retention of GIB customers

· Build strong rapport by utilizing interpersonal skills , clarify queries and anticipating customer needs

· Document all customer interactions in the appropriate database

· Enhance customer loyalty and cross sale
Competencies / Skill set required
1 to 5 years’ experience in BPO/Call center/Telecalling/Telesales/Customer service

Excellent communication skill both verbal and written

Excellent computer skills and proficient in Word, Excel, Outlook.

Must be Task , team and dead line oriented , team player

Persuasive with details and facts

Fresher with excellent communication skill will be considered

Interested candidate mail your updated resume at [email protected]

or Contact 02245428561

Regards

HR

Asma

Plada infotech

 

 

 

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